Technical Services
Department Highlights That Reduce Machine Down Time
- 3 full time service technicians and a full time parts & service coordinator
- 95% of our service calls are same day
- PLC trained technicians
- Parts stocking program
- Factory & field trained
- Service, support, installs, and design
- Preventative maintenance programs
- After hours and out state service available
- Loaner machines
- In house equipment rebuild division
Since 1976 our commitment to service and adapting to our customers’ needs has established Rapid Packaging as a leader in the industry for superior service that is second to none.
Machine down time costs money so our customers anticipate and receive a timely response when equipment problems occur.
Our service technicians are highly trained in understanding the performance capabilities of all of the equipment we sell and service.
Our service technicians understand the importance of reducing down time and provide a proactive approach to troubleshooting.
For customers who choose Rapid Packaging as their primary source for packaging materials, we offer discounted service rates.
Primary Equipment Lines Used
Stretch Wrapping/Pallet Wrapping
Shrink Wrapping
Shrink Tunnels
Shrink Bundling
Strapping Equipment
Carton Sealing Equipment
Carton Erecting Equipment
Blister Packaging
Skin Packaging
Bagging Systems
Protective Packaging
Labeling/Case Marking/Ink Jet
Conveyor Systems |
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Knowing how to troubleshoot, evaluate and repair a packaging system means the difference between “long costly down times” or "being up and running quickly."
Our technical support professionals at Rapid Packaging understand the urgency you have to get up and running again. We have the knowledge, skills, tools and resources necessary to solve the problems quickly.
For all your equipment needs, big or small, from repair or preventative maintenance, call Rapid Packaging and see the difference experience makes.
To view our customer testimonials, click here.
Call us: 800-422-0538 or 763-404-8900
Email us at Info@RapidPackaging.com