“My primary goal in every organization I have owned or led is to ‘Create a God honoring company that people want to work for and do business with.’”
“Our winning formula at Rapid Packaging is our combination of passion for producing the best possible outcomes for our customers and our entire Team’s commitment to excellence. Both Mike and I have strived to build a culture that attracts and retains talented people who share our company values of Courage, Respect, Integrity, Speed and Passion. We hope to demonstrate these values every day to everyone from customers to suppliers and, of course, to each other.”
“In any company, it is the people that make the difference! Our team is fully committed to serving the customer quickly and with a positive attitude. We work hard to improve our processes and results every day to create ongoing value for our customers. Our long-standing partnerships are evidence that we consistently deliver on our commitments.”
“Berg Bag Co. has survived and thrived for 74 years because of our long term, relationship driven approach – and our approach remains the same whether you’re a local farmer or a Fortune 50 company. I think you’ll find that whoever you’re working with at Berg Bag is fully engaged and works with a sense of urgency – because that’s what our customers deserve.”
“At Rapid Packaging our goal is to create a premier experience for our customers. We want to provide our customers with packaging solutions which will benefit their business, and allow us to be their total solution provider. We do this through delivering on our promises and living by our company values: Courage, Respect, Integrity, Speed and Passion.”
“Over the years, Berg Bag’s top priority has been to provide extraordinary service to our customers. We strive to go above and beyond to support our customers in any way possible. It is exciting to be a part of the family like culture and the team approach the company fosters. We are grateful for the support we have received from our suppliers over the years. These business relationships with both customers and vendors have driven us to be the best in the industry. Due to the strong relationships, both internal and external, I love coming to work each day ready for the challenges we may face.”
“Our customer service department is a large part of the foundation for success at Rapid Packaging. Our team works hard to build strong, lasting relationships with our customers. Our goal is to ensure that quality and service exceeds our customers’ expectations through every step of the process.”
“I treat all of my employees the way that I want to be treated, and they respond very well to this. I have no problem children, they are all wonderful, attentive and a real pleasure to work with!! Everyone on my team likes to get to work early and they will all stay until the job is done. I couldn’t ask for a better team! I am really lucky to have each and every one of them reporting to me.”
“Rapid Packaging is a great place to work, the company has doubled since I have been with the company and there have been many advancements that have helped us service our internal customers and external customers. We strive to serve our internal and external customers with the best possible customer experience.”
“We are the Rapid Rabbits of the packaging business, your Soule source for packaging.”
“Providing packaging solutions and creating partnerships with clients has been my focus for 26 years. My success is defined by my client’s satisfaction. Working together to meet clients’ needs is what I do best. Let me know how I can help.”
“I get to meet a lot of people in a variety of industries to help them come up with solutions that address their needs. Fun facts: my wife and I have eight children and I’m an identical twin.”
“I enjoy working with customers to improve current business situations and identify new opportunities to improve their bottom line. I enjoy hunting, fishing and playing golf, even though I will not be on the tours anytime soon.”
“I enjoy working with customers in presenting new product ideas and processes which can improve the overall cost value to their packaging and shipping operations. I study synchronized basket weaving, and compose doorbell ring tones in my spare time.”
“I always say, ‘when we improve a client, we all improve.’ Learning and finding creative ways to solve challenges helps our clients and co-workers create a better system. Outside of Rapid Packaging I cherish my time with my family, friends, and working with Serving Our Troops.”
“I’ve been in outside sales for the past 12 years partnering with customers to provide personalized custom solutions for their packaging needs. I enjoy weekends at the cabin, fishing, four wheeling and watching all of the beautiful nature around.”
“I view my customers not as dollar signs, but as opportunities to create long lasting relationships. I take pride in finding solutions for my customers that make their jobs easier and their companies run more efficient. Rapid Packaging shares in this approach and I could not be more excited to be a part of this family. It’s a company that customers enjoy doing business with – let me show you why!”
“Pat’s great, he gets me everything I need, always follows up, I can count on him to take care of any issues that we’re having.” Pat’s an avid bowler, loves a good game of chess, and insists his favorite shirt is “salmon, not pink.”
“The variety of industries we serve and the complexity of the solutions we develop gives our customers the satisfaction of working with a reliable partner. I take a disciplined and thorough approach in providing value through personal service to ensure reliability, competitiveness and quality.”
“I am a sucker for great packaging! I’m new to the Rapid Packaging family, but have 17+ years of experience in the packaging industry. My obsession with great packaging will make you look like a rock star and save money along the way. Talk to me today!”
“Quality of service is not what you put into it. It’s what your customer gets out of it.”
“The culture at Rapid Packaging is inspiring and palpable from the moment you walk in the door. This truly is an organization people want to work for and do business with and I am excited to share that story with the world.”
“Rapid Packaging is a terrific place to work for and do business with and we want to be your one stop shop. I’ve been with Rapid for 19 years and it feels more like a family than a place of employment. Teamwork makes the dream work!”
“Our relationships with our customers is what sets us apart. We take pride in getting to know our customers on a personal level. We’re the “Cheers” of the packaging industry where everybody knows Your name.”
“I believe that treating our customers with respect both professionally and personally communicates that we appreciate their business and, most of all, that we value them.”
“As a first point of contact for our customers, it is important for us to build trust and treat each of our contacts with respect so that we become their supplier of choice. In doing so, we establish a strong, long-lasting relationship and gain the customer’s confidence. This leads to new project leads and potentially referrals that will help us to continue to grow our business.”
“Customer service is an attitude, not a department. Kindness and courtesy are at the root of every positive customer service experience.”
“After many years working in customer service and sales positions, I feel fortunate to have found the Berg Bag team. I love the positive and friendly good people I work with every day. Attitude is everything!”
“Rapid Packaging is a great place to work with great fellow employees. Oh yeah, and fresh ground coffee every morning!”
“Working for Rapid Packaging has been so refreshing. The culture is so friendly and having all our cards “face up” really helps each player do their part effectively.”
“Logistics is a key element in getting the product to our customers. My goal as a logistic coordinator is to meet our customers’ freight needs for the best possible price.”
